---
title: "Prorrogação da autenticação básica das contas de email da Microsoft"
slug: "prorrogacao-da-autenticacao-basica-das-contas-de-email-da-microsoft"
updated: 2022-09-28T14:57:13Z
published: 2022-09-28T14:57:13Z
canonical: "help.hiplatform.com/prorrogacao-da-autenticacao-basica-das-contas-de-email-da-microsoft"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.hiplatform.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Prorrogação da autenticação básica das contas de email da Microsoft

Prorrogação da autenticação básica das contas de email da Microsoft

![](https://lh4.googleusercontent.com/qBauPHJxYwg6faqr029o2HL53gPL4P9hXJ63MGRLMFftO7rUvpU_Q3RGZ6Ffg4hwTU6nyDXUdrHInEOATSCi4gDcA8FnVh8YRvlvOiGYOHahximD4nF64t2SHObybfcD4225BlMDMzDMR3J926AmQU8uZrNR_ZfU-ll7mKMw4x6TbsBgxiHrSlxMcg)

Veja mais detalhes da prorrogação da autenticação básica, acessando o link abaixo:

[https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-deprecation-in-exchange-online-september/ba-p/3609437](https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-deprecation-in-exchange-online-september/ba-p/3609437)

**Veja o passo a passo de como realizar a prorrogação da autenticação básica:**

É necessário que esse passo a passo seja realizado pelo administrador da conta Microsoft até 01/10/22.

[https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-and-exchange-online-september-2021-update/ba-p/2772210](https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-and-exchange-online-september-2021-update/ba-p/2772210)

Você pode ir diretamente para o diagnóstico de autoajuda de autenticação básica simplesmente clicando neste botão:

![imagem em miniatura 1 da postagem do blog intitulada Autenticação básica e Exchange Online – Atualização de setembro de 2021 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; ](https://lh5.googleusercontent.com/zfhLUtVa0uIi3pfFmZ875EiYleIkqo9VZrdE5PCnKQenMBjyQeyesQOKXNC084_bY2CgO7FbohxwXLVXcmcYA0Dz4xSusHv-r0cVdU15dv0jCxQBN3eHr-smjnD-6AOXIphOqmQaGh2QVuwZjQn3TYWEKA4OF61xfVYk3LgFoxJUDPsbGcvw3LwxzQ)

Ou você pode abrir o [centro de administração do Microsoft 365](https://admin.microsoft.com/) e clicar no botão verde Ajuda e suporte no canto inferior direito da tela.

![imagem em miniatura 2 da postagem do blog intitulada Autenticação básica e Exchange Online – Atualização de setembro de 2021 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; ](https://lh5.googleusercontent.com/jzCehSCOwWNGcZpBbPMbxGbuvUU02Cmz5cZb391SbGP5JeOZDLJ2G3Y25Cdq9uFmJxtwi97GOyk5V4IQ_w98K-FlOos8Mh4yokwXcYCPLfW8EQhojzwOfv-nULKv79voCovOw23Co0peT-FaWf1FelvSD8hLSqGoFfTvM6P6v6ylVJB3AvkE4kHENA)

![imagem em miniatura 3 da postagem do blog intitulada Autenticação básica e Exchange Online – Atualização de setembro de 2021 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; ](https://lh5.googleusercontent.com/IGP4cDvhIByHedFMXyUK22EhkShErq8W_jz-eGP1mAqKdZxFuLn8VLXKweZXHmVfH3p3YOx_Qj31J9lWz4Cr1DGnJfZmzQbosbRx-lpBa0-NSoVBxuDVF7Wm_ZH47TNOSguhKo1bOwKflQrcMwtFZNWuLAAAyJay98z8vk4w4_tMv3mHcDQn_Exlqg)

Ao clicar no botão, você entra no sistema de auto-ajuda. Aqui você pode inserir a frase “ Diag: Enable Basic Auth in EXO ”, e você será direcionado para o conteúdo abaixo:

Clique em Run Tests.

![imagem em miniatura 4 da postagem do blog intitulada Autenticação básica e Exchange Online – Atualização de setembro de 2021 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; ](https://lh3.googleusercontent.com/oas-8yGE8MLTo4qqokkuqp4lQ-H3cj49RAlJfssF88kuaAc_a9EQITsIq6Yqn1hQA-IJmDjezlbNWCyVQLVKcVq9QJD0lGaqEb9xzeop8Vs-uCXdrJeNkBYGQbEnO7z3DNpjt8URvmDM-Lma1CCzhTH519fWQ2-6bZKwQdDETRNIziojUzFPMkD5BA)

Após a execução do teste, aparecerá a tela abaixo, e será necessário inserir os protocolos IMAP, POP e SMTP um de cada vez.

Marque o checkbox e clique em Update Settings.

![imagem em miniatura 5 da postagem do blog intitulada Autenticação básica e Exchange Online – Atualização de setembro de 2021 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; ](https://lh5.googleusercontent.com/j_tdss-MuM-BNEZV2VXIJR1zxWTcCILWPDLC-HYpDQ0crGbqtZP93tCxAWoetLxlSZsVT-2optG9f4AhFvBtTCte8aH17p7o2AWeHSXokUYAx7Wn9wIsL0RsK5zuuPMpHXvdS_sSHWaWKiUrU8svqcONJtUBcWS9oDowopFFYxBxAdVTblXyYg4FzA)

Lembre-se: Repita esse processo para cada protocolo (POP, IMAP, SMTP).

Após ter realizado o processo para cada protocolo com sucesso, aparecerá a mensagem abaixo:

![imagem em miniatura 6 da postagem do blog intitulada Autenticação básica e Exchange Online – Atualização de setembro de 2021 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; ](https://lh6.googleusercontent.com/VxJcKadoTGUHklpPhPTFiNFK2f-r_T0LYblwuDX9i8rJjoKUzzvmMN9bNaShnpGyHm7AHW_JfwkwzeefbuzQtLOMZW5zxNjxzkfn7jFpE1O4tGswrRpTecYo53wmTTdciv23G9jsMlr7ca2HnrB3Xf4KNbs4wFDMDNmLdxmYHX1dEgNCF4nbsnhkuQ)

A prorrogação da autenticação básica foi concluída !

Dúvidas? Você pode entrar em contato pelo e-mail servicedesk@hiplatform.com ou entrar em contato com a nossa equipe Customer Care pelo telefone (11) 3588-0606 (de segunda a sexta, das 7h às 22h, e aos sábados, das 9h às 17h). Esse número funciona como WhatsApp também.